PRIVACY POLICY
Updated on 08/05/2024
TABLE OF CONTENTS
ABOUT THIS PRIVACY NOTICE
This policy explains how billgwolcott.com (“Bill G. Wolcott”, “Bill Wolcott”, “I”, “us”, “we”, or “our”) processes your personal data. “Personal Information” or “Personal Data” means any information that allows someone to identify, or reasonably link to, you directly or indirectly. When we describe “processing” of Personal Information, we mean how we collect, use, share, and retain Personal Information.
PERSONAL INFORMATION WE COLLECT
We process the personal data of the following data subject categories:
- Customer: Individuals using our services.
- Email Subscriber: Individuals subscribed to receive emails from us.
- Social Media User: Individuals interacting with us on social media.
- Website Visitor: Individuals visiting our website.
We process the following categories of personal data:
Business Intelligence data
Anonymized IP address, website sessions, duration of sessions, visited links, User Agent, etc.; We process analytical data about the user experience on our Website and while using our Service.
Data collection:
- Automatically collected data
We aren’t receiving personal data from third parties.
Content
Generally, my content does not include personal data. However, there may be instances where personal data is present. In those cases, I will only use personal data if there is a legal basis for processing it. Personal data may be processed in my content, including blog posts, videos, podcasts, and more.
Data collection:
- Directly from the Data Subject
We aren’t receiving personal data from third parties.
Customer Notes
The information includes goals, habits, and any other notes or details provided by the customer. I offer customers the option to make personal notes on my Online Courses. Customers can delete this information at any time or choose not to provide it at all.
- Directly from the Data Subject
Customer support data
I collect email addresses, names, and support ticket information. I process this data to provide customer support for my services.
Data collection:
- Directly from the Data Subject
We aren’t receiving personal data from third parties.
Email Subscriber’s data
The data collected includes the email address and any other information provided by the subscriber. This personal data is gathered to send emails to subscribers. Subscribers can unsubscribe at any time by using the “unsubscribe” button or text link.
Data collection:
- Directly from the Data Subject
We aren’t receiving personal data from third parties.
Identification data
The data may include names and email; Identification data is processed to identify the data subject and/or to enter into a contract.Data collection:
- Directly from the Data Subject
We aren’t receiving personal data from third parties.
Payment information
The data collected includes the amount of due or completed payments, payment date, payer information, and purchase ID. This personal data is gathered to track due and completed payments and to facilitate payment processing.
Data collection:
- Directly from the Data Subject
- Data received from a third party
We receive personal data from:
- Payment Service Providers
Sensitive data
The sensitive data collected includes information related to mental health, racial or ethnic origin, political opinions, religious or philosophical beliefs, and details about a person’s sex life or sexual orientation. This sensitive data is processed only with the explicit consent of individuals who are willing to share their personal stories, advice, or empowerment moments with me and other members of the community, including email subscribers.
Article 9, paragraph 1 does not apply here, as individuals have provided explicit consent for the processing of their personal data for specified purposes. Sharing sensitive information is entirely voluntary, and individuals can opt out at any time and request the deletion of their data. However, information already shared with email subscribers cannot be deleted from their mailboxes by me.
Data collection:
- Directly from the Data Subject
We aren’t receiving personal data from third parties.
Social Media Interactions
The data collected includes the user’s public profile information, exchanged direct messages, likes, and comments. The purpose of this processing is to maintain a social media presence and engage with other users. All social media users are free to like or unlike posts, make or delete comments, and use all features provided by the social media platform.
Data collection:
- Data collected from public sources
- Directly from the Data Subject
- Data received from a third party
We receive personal data from:
- Social Media Service Providers
Survey data
I may collect various types of information depending on the purpose of the survey. Whenever possible and appropriate, I strive to anonymize the survey data. I process personal data to gather feedback on my services and to understand opinions on different topics. Participants can choose not to take part in the surveys and can also request the deletion of any information collected.
Data collection:
- Directly from the Data Subject
We aren’t receiving personal data from third parties.
Website behavior data
The data collected includes visited pages, anonymized IP addresses, and session durations. This personal data is gathered to track visitor behavior on the website and to help improve the user experience.
Data collection:
- Automatically collected data
We aren’t receiving personal data from third parties.
Website performance data
The data collected includes an anonymized IP address to redirect you to the nearest server, which helps the website load much faster. I gather this data to enhance the performance of my website and services.
Data collection:
- Automatically collected data
We aren’t receiving personal data from third parties.
PURPOSE AND LEGAL BASIS OF THE PROCESSING
This Privacy Notice covers the following services:
Exclusive Subscription
Our Exclusive Subscription grants you access to all self-development content on our site, including audio and text articles, the Your Empowerment Moment™ Toolkit, other specialized toolkits, bonus materials, and any additional exclusive content as it becomes available. This service is web-based only. For more information about the service and related terms, please see our Terms and Conditions.
We process your personal data for the following purposes:
Business Intelligence
Legal basis:
- Consent
Processed personal data categories:
- Website behavior data
Email Marketing
Legal basis:
- Consent
Processed personal data categories:
- Email Subscriber’s data
Personalized Advertisement
Legal basis:
- Consent
Processed personal data categories:
- Business Intelligence data
- Website behavior data
Providing Online Courses
Legal basis:
- Performance of a contract
Personal data is processed for the provision of the following services:
- Premium Subscription
Processed personal data categories:
- Customer Notes
- Customer support data
- Identification data
- Payment information
- Website performance data
Social Media Presence
Legal basis:
- Consent
Processed personal data categories:
- Social Media Interactions
Your Empowerment Moment Newsletter
Legal basis:
- Consent
Processed personal data categories:
- Email Subscriber’s data
- Sensitive data
HOW LONG WE KEEP YOUR PERSONAL INFORMATION
We only hold onto your personal data for as long as it’s needed to accomplish the purpose for which it was collected. You can check out the specific reasons why we process your data in the sections above.
When deciding how long to keep your info, we consider a few factors: the amount and type of data, how sensitive it is, the potential risks if it were accessed without permission, and whether we can fulfill our goals without holding onto it. We also factor in any legal requirements, like time limits set by law.
Here’s a breakdown of some key retention periods we follow:
Automatic expiration after a period of time
We’ve put specific retention periods in place, so certain data automatically expires after a set amount of time.
Data Backups
We back up data for security purposes. Sometimes, it’s not possible to delete info from the backup right away. When that happens, we make sure your personal information is securely stored and kept isolated until it can be properly deleted.
Data obtained during pre-contractual relations
We handle data when it’s necessary to take action at your request before entering into a contract.
Deletion of the data by the data subject
You can delete your own data whenever you want. After deletion, we hold onto it for a short time just in case you need to undo the deletion due to a mistake.
Establishment, exercise or defense of legal claims
We might keep certain information if it’s necessary for establishing, exercising, or defending legal claims.
ABOUT THIS PRIVACY NOTICE
This policy explains how billgwolcott.com (“Bill G. Wolcott”, “us”, “we”, or “our”) processes your personal data. “Personal Information” or “Personal Data” means any information that allows someone to identify, or reasonably link to, you directly or indirectly. When we describe “processing” of Personal Information, we mean how we collect, use, share, and retain Personal Information.
Retention or deletion under a contractual obligation
We may have contractual obligations to either keep or delete data. When that’s the case, we’ll hold onto or remove the information as needed to meet those obligations.
Retention or deletion under a legal obligation
We might be legally required to keep or delete data. This can include things like mandatory data retention laws, government orders tied to an investigation, or data needed for legal proceedings. On the flip side, we’ll remove any unlawful content if the law tells us to.
Upon Request for Removal
We delete personal data when you request its removal, as long as there’s no legal reason for us to keep it.
After expiration of the applicable retention periods, we will either delete or anonymize your personal information.
HOW WE SHARE YOUR DATA
We share personal data with the following third parties:
Accounting Service Providers
We share information with Analytics Service Providers to help analyze the data we’ve collected. The categories of shared personal data include:
- Payment information
- Employee Payroll Information
Ad Service Providers
We share information with Analytics Service Providers to help analyze the data we’ve collected. The categories of shared personal data include:
- Website behavior data
Analytics Service Providers
We share information with Analytics Service Providers to help analyze the data we’ve collected. The categories of shared personal data include:
- Website behavior data
- Business Intelligence data
- Website performance data
Cloud Infrastructure Service Providers
We share data with cloud infrastructure service providers to ensure we can deliver our services and keep things running smoothly. The categories of shared personal data include:
- Identification data
- Payment information
- Sensitive data
- Customer Notes
- Survey data
- Customer support data
Cloud-based Storage Service Providers
We may share data with Cloud-based Storage Service Providers to store and edit files and media. The categories of shared personal data include:
- Identification data
Communication Service Providers
We share information with Communication Service Providers to coordinate our team operations. The categories of shared personal data include:
- Customer support data
Copyright Protection Service Providers
We may share data with Copyright Protection Service Providers to help protect our copyrights and scan the internet for copyright infringements. The categories of shared personal data include:
- Content
Email Marketing Service Providers
We share information with Email Marketing Service Providers to send emails and newsletters. The categories of shared personal data include:
- Identification data
- Sensitive data
- Email Subscriber’s data
Fraud Prevention and Cybersecurity Service Providers
We may share data with Fraud Prevention and Cybersecurity Service Providers to help secure our website and prevent any fraudulent behavior. The categories of shared personal data include:
- Website behavior data
- Website performance data
Payment Service Providers
We may use Payment Service Providers to handle receiving and making payments. The categories of shared personal data include:
- Payment information
Project Management Service Providers
We may use project management service providers to organize our internal operations, products, and projects. The categories of shared personal data include:
- Job candidates’ applications
Software Developers
We share information with software developers when necessary for the development of our services. The categories of shared personal data include:
- Business intelligence data
- Identification data
- Payment information
Third Party Contractors
We hire third-party contractors to help us create, edit, and manage our content (videos, blog posts, newsletters, etc.) across all platforms. They also assist with optimizing for search engines and social media, analyzing our performance, and developing business strategies. The categories of shared personal data include:
- Website behavior data
- Business intelligence data
- Identification data
- Payment information
- Sensitive data
- Email subscriber’s data
- Customer notes
- Survey data
- Customer support data
- Website performance data
- Social media interactions
- Job candidates’ applications
Website Performance Service Providers
We may share data with Website Performance Service Providers to improve the performance of our website and services. The categories of shared personal data include:
- Website performance data
YOUR CHOICES AND RIGHTS
Here are your rights as a data subject:
Be informed
You have the right to be informed about the personal data we process and how we handle it. We keep you informed:
- Through this policy
- By providing information as you use our service
- By responding to your specific questions and requests when you contact us
You can request to know and access the personal data we process about you. To request a copy of your personal data, contact us at [email protected]
Correction
You can request that we amend or update your personal data if it’s inaccurate or incomplete. To edit your information, contact us at [email protected] or use your user profile if you have an Exclusive Membership account.
Deletion
You can request that we delete certain personal data. For example, you can ask us to delete your personal data if:
- We no longer need it for the purpose it was collected
- We process it based on your consent, and you withdraw that consent
- You make a justified objection (see the “Object” section below)
- You object to direct marketing
However, there are situations where we’re unable to delete your data, such as when:
- It’s still necessary for the purpose we collected it
- Our interest in using the data outweighs your interest in having it deleted (e.g., to protect our services from fraud)
- We have a legal obligation to keep it
- We need it to establish, exercise, or defend legal claims (e.g., if there’s an unresolved issue with your account)
To request deletion of your personal data, contact us at [email protected]. You can also find more information in the section “HOW LONG WE KEEP YOUR PERSONAL INFORMATION”.
Restriction
You can request that we stop processing all or some of your personal data if:
- Your personal data is inaccurate
- Our processing is unlawful
- We no longer need your information for a specific purpose
- You object to our processing and we are assessing your objection (see the ‘Object’ section below)
You can ask us to stop processing temporarily or permanently. To exercise your right to restriction, contact us at [email protected].
Object
You can object to us processing your personal data if:
- We are processing it based on legitimate interests
- We are processing it for tailored advertising
To exercise your right to object, contact us at [email protected].
Data portability
You can request a copy of your personal data in electronic format and have the right to transmit it for use in another party’s service. You can ask us to transmit your data when we are processing it based on consent or the performance of a contract. We will do our best to honor your request to the extent possible.
For details on how to exercise the right to portability, see the ‘Access’ section above.
Not be subject to automated decision making
You have the right not to be subject to decisions made solely through automated processes (decisions without any human involvement), including profiling, when those decisions could have a legal impact on you or produce a similarly significant effect. We don’t use automated decision-making or profiling.
Withdrawal of consent
You can withdraw your consent for us to collect or use your personal data if we are processing it based on consent.
To withdraw your consent, you can:
- Adjust the relevant control
- Contact us at [email protected]
Lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated. For contact details of data protection authorities, you can visit https://www.edpb.europa.eu/about-edpb/about-edpb/members_en
HOW WE PROTECT YOUR DATA
We take the security of your personal information, including sensitive data, seriously. Our cybersecurity team actively works to ensure the integrity and confidentiality of our services, always striving to strengthen defenses against threats. That said, no method of electronic transmission or storage is completely secure, so we can’t guarantee absolute protection. Our security features are provided “as-is.” If required by law, we will notify you of any unauthorized access to your personal data, either electronically or in writing.
Authority: Autoriteit PersoonsgegevensPhone number: 0031 70 888 8500
Email: [email protected]
Address: Prins Clauslaan 60, P.O. Box 933742509, AJ Den Haag/The Hague, Netherlands
Website: https://autoriteitpersoonsgegevens.nl
You can find a full list of Data Protection Authorities under GDPR by visiting https://www.edpb.europa.eu/about-edpb/about-edpb/members_en
YOUR CALIFORNIA PRIVACY RIGHTS
This section outlines important information for California residents regarding their rights under the California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act of 2020 (CPRA).
Terms such as “sold” and “shared” in relation to cross-contextual behavioral advertising, as well as “disclosed” for business purposes, carry the same definitions as established by the CCPA and CPRA.
Your Rights as a California Resident
As a California resident, you have the right to request the following information regarding your Personal Information collected and used over the past 12 months:
- The categories of Personal Information we have collected (see our Privacy Notice and details below).
- The sources from which we obtained your Personal Information (see our Privacy Notice).
- The business or commercial purposes for collecting and/or selling (or sharing for cross-contextual behavioral advertising) your Personal Information (see our Privacy Notice and information below).
- The categories of third parties with whom we share your Personal Information (see our Privacy Notice and details below).
- The categories of Personal Information that we have sold or shared for cross-contextual behavioral advertising (i.e., Ad/Marketing Partners) or disclosed for business purposes (e.g., Service Providers and Other Partners) (see Legal Bases).
- The categories of third parties to whom your Personal Information was sold or shared for cross-contextual behavioral advertising, or disclosed for a business purpose (see our Privacy Notice and information below).
You also have the right to:
- Request a copy of the Personal Information we have collected about you in the past 12 months (see our Privacy Notice).
- Ask us to delete the Personal Information we have collected from you (see our Privacy Notice).
- Correct any inaccurate Personal Information (see our Privacy Notice).
- Easily opt out of the sale or sharing of your Personal Information for cross-contextual behavioral advertising purposes with our Ad/Marketing Partners (see our Privacy Notice).
You are entitled to exercise these rights without facing discrimination.
No Sale of Personal Information
California Privacy Rights Act Retention Disclosure
We retain your personal information to support your ongoing use of our Services, for as long as necessary to fulfill the purposes outlined in my Privacy Notice, as permitted or required by law, or as otherwise communicated to you.
California Privacy Rights Act Non-discrimination Statement
We will not discriminate against any consumer for exercising their rights under the California Privacy Rights Act.
If you would like to request a copy of the information regarding our disclosures to third parties for their direct marketing purposes in the previous calendar year, or if you have questions about your California privacy rights, please reach out to me at [email protected].
HOW TO CONTACT US
I welcome your comments, questions, or concerns about this Privacy Notice, how I use your Personal Information, or my responses to your requests regarding your Personal Information. Please reach out using the contact information below:
Text content
Customer Care
My Customer Care is here to assist you with any requests regarding your personal data. You can contact me at: [email protected].